Telefon: +43(0) 662 834 602 - 0

Terms of Use

Hosted Services – Service Terms

All products and services of KnowledgeFox GmbH are being hosted in a modern Data Center with 24 / 7 Support and service guarantee.

The data center is certified ISO 27001 and operated by conova communications GmbH  which has more than 20 year of experience and a sterling track record as one of Europe’s most secure and advanced data centers. The center has room for more than 10 000 servers, a redundant electricity supply, a central fire alarm system and a multilayered security concept with biometric access controls.


Backup Policy and Procedures

Our Backup Policy and Procedures for KnowledgePulse Server and Content Database are best in class and available on request to customers!

Telefon: +43(0) 662 834 602 - 0